PARROT STATION | SHIPPING

LOST PACKAGES

We ship via the USPS and provide a tracking number for every shipment. If you need confirmation of your tracking number please let us know. Please note, we are not responsible for lost or stolen packages once they have been delivered. Please make arrangements to have your packages delivered to a secure address or location. This is especially important around the holidays. If your package is lost after delivery, we will do our best to help you locate it, but the best course is for you to contact your mail carrier and/or local post office.

RETURNED PACKAGES

Please ensure that your address is correct when you check out! When we receive returned packages we hold them for 60 days. Please contact us with a corrected address as soon as possible. If you wish to have your package reshipped, there may be an additional charge shipping.